Bank of America credit card fraud: What to do if you are a victim?

Find a Bank of America credit card fraud it is something that can make anyone panic, but stress and worry will not allow you to take effective measures.

If you happen to be a victim of Bank of America credit card fraud our first advice is to stay calm. Here we tell you what you should do in a situation that without the pertinent measures can wreak havoc on your finances.

When does credit card fraud occur?

For the credit rating agency Experian, credit card fraud occurs when someone uses your card or your credit account to make an unauthorized purchase.

It can happen when your credit card is lost or stolen or when malicious people take your card data such as: account number, PIN and CVC or CVV security code to carry out unauthorized transactions, without having to dispose of the plastic in tangible form.

if you have one bank of america credit card and you find evidence of fraud In your account statement, you can follow the steps and advice that we describe here. The faster you act, the faster this problem will be resolved.

Does your Bank of America credit card protect you against fraud?

Tell someone not to panic when they detect unauthorized charges to your credit card sounds like a case of “easier said than done”, right? But here’s why you shouldn’t waste your energy worrying.

Federal law limits your liability as a credit card holder to $50. However, some issuers and credit card companies often go “the extra mile” and bring that amount to zero.

Bank of America it is a bank that does. Your consumer credit cards, under the “zero liability policy” are covered by the bank’s Total Security Protection service.

Through the $0 liability guarantee. Bank of America will reimburse you for any fraudulent credit card transaction, as long as you report it promptly.

In some cases, fraudulent charges to your card may be credited to your account as soon as the next business day.

So instead of panicking first, get in touch with Bank of America. You should know that you are protected, but you are obliged to inform the bank and provide everything you know about the fraudulent activity.

How to report credit card fraud at Bank of America?

If you detect a credit card fraud Bank of America, you should immediately call the phone numbers:

  • 8004321000
  • 8773661121
  • 1-757-677-4701 if you are outside the continental United States

You can also read our guide to Bank of America in Spanish so you can contact Bank of America customer service representatives in Spanish.

You can also enter the online account portal to report fraud if your card is lost or stolen, but once you do, we recommend following up via phone contact.

If you suspect that you received an email, phone call or text that was part of a phishing scam, also known as an identity theft scam, you can contact abuse@bankofamerica.com by email.

Briefly comment on your case and make sure resend the suspicious message to that email address indicated when you contact the bank.

For texts and phone calls, describe the incident in as much detail as possible so that Bank of America have all the information available to investigate further.

Other recommendations

Be prepared to scan, fax or mail any other supporting documentation such as utility bills you haven’t signed up for and your credit card statement itself.

You will need to report any fraudulent activity that you find or even suspect. If you don’t report, Fraud Protection won’t cover you. By default you could be liable for charges you have not authorized.

It’s a big reason why it’s better to be extremely cautious rather than ignore the situation or suspect it like it’s no big deal. And it’s also why you should always check your account statements carefully each month.

Review your bank statements and account statements paying attention to each transaction. Yes Bank of America does not receive your report, they cannot protect you or your credit card from fraud.

If the fraud was caused by the Identity Theft, you must take one more step: contact the authorities and file a police report.

Remember that Bank of America and no other bank will ask you in an email, text message or other written medium to provide personal information such as your account number, card PIN or Social Security number or tax ID.

Bank of America credit card fraud What to do after reporting the case?

Once you get in touch with Bank of America and you make the report, they can start processing and investigating your report.

During this process, they will first verify if you were victim of fraud or not and will explain what happened if they determine it did not.

Be sure to record the case or report numbers provided to you; you will need them when you call back to make the track your report.

If they see your case proceeding, they will remove the fraudulent charges and they will credit the amounts to your account so that you are not responsible for making the payments of those amounts.

Bank of America you can close your account or just cancel credit card affected to prevent unauthorized transactions from recurring.

But do not worry!

After the affected old account and card are closed or cancelled, the bank will provide you with a new account and card number. They will also issue you a new card so you can get back to normal financial life as soon as possible.

Upon receipt of the replacement card

Once you receive your new card, be sure to update your existing information on accounts, subscriptions, and services.

Well, you will need to inform companies with which you maintain subscriptions and scheduled service payments about your new card number so that payments continue to process smoothly.

Updates everything you have set for the auto charge and look for subscription services like Netflix to make sure your payment information reflects your new credit card information.

You’ll also want to update any sites or apps that store payment information, such as PayPal, Amazon, or Uber.

It’s about being safe and not sorry, so keep an eye on your balances and bank statements. Bank of America. You’ll want to make sure your account is credited fraudulent charges for which you are not responsible.

If you have questions or need information throughout the process, feel free to call back and reference your unique case number or report.

Prevent future Bank of America credit card fraud

The debit and credit cards from the bank come with built-in security features and also extend warranties and purchase protections to cardholders.

That’s good news if you’ve experienced a credit card fraud Bank of America.

Security begins with the chips embedded in credit cards. These chips make it less easy for scammers to steal your information from chip card readers or through the use of skimmers.

Bank of America also provides fraud monitoring, which means they monitor your account at all times, looking for patterns in your normal spending and alerting you when something unusual happens.

You can also set up your own account alerts to monitor activity, instead of just checking monthly statements.

To do this, log in to your online banking portal and navigate to the “Alerts” tab. From there, you can customize the alerts you receive and how you receive them.

Bank of America also provides resources on its website that can help you better understand how to prevent fraud and what measures to take if you become another victim.

Resources include the lost or stolen wallet guide, tips on how to implement smart internet security measures and best practices for credit card security in general.

Talk to the credit bureaus

It is essential that you report fraud to Bank of America immediately to avoid being charged for transactions you did not authorize. Once you do, you can take the process one step further by also contacting all 3 credit bureaus.

First, request a copy of your credit report. Once you receive it, check other accounts you have for evidence of fraud. Next, consider asking the agency to turn on fraud alerts on your report.

It is an option that requires creditors to contact you through the channels or means you provide when they open any account in your name. This is where you can call each of the three agencies:

Contact information for US credit bureaus.

Credit bureau Phone number Shipping Address
equifax 1-800-525-6285 Equifax Fraud Assistance, PO Box 105069, Atlanta, GA 30348
experience 1-888-397-3742 Experian, PO Box 949, Allen, TX 75013
TransUnion 1-800-680-7289 Fraud Victim Assistance Department, PO Box 6790, Fullerton, CA 92834

If you have accounts or cards with other financial institutions, Bank of America He suggests contacting those companies as well. They can help check for any potential account fraud, update passwords, and replace any affected products.

What you can do on your own

You don’t need to rely solely on banks or card issuers to help prevent fraud. There are many things you can do for yourself to avoid being a victim again.

The most obvious steps are to keep both your physical card and your personal information safe. Never carry your credit cards with identifications and social security card.

Do not let other people use your card or remove it from your view when you make transactions. Avoid giving your information, including your card number, over the phone if you cannot verify the caller.

And never provide information about your finances or products by email.

Keeping personal information safe also means keeping documents, bills and receipts safe. Even when you are going to throw them away, be sure to destroy these documents very well so that scammers cannot access the information to commit fraud.

How to avoid online fraud

Protect your digital information with the same care: do not provide passwords or make them obvious. Although it can be tedious, update your passwords every 6 months and don’t use the same one for all your accounts.

When you buy online, only buy through companies that are reputable or whose security measures you can verify. For example, look for a web address that begins with https: the “s” indicates that the site is secure.

And as we’ve said before, report any activity you think is suspicious. It may seem excessive, but it is better to be cautious than careless when it comes to fraud. No one will blame you for trying to avoid fraudulent activity.

Using your common sense and good judgment goes a long way in keeping your finances safe. Simply staying alert and choosing caution instead of shrugging and saying “it’ll be fine” can help prevent your bank of america credit card accumulate fraudulent charges in the future.

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