Cincinnati Bell Customer Service Contact

Contact Cincinnati Bell: Please find Cincinnati Bell customer service details below. In addition to contact information, the page offers information about the company’s products and services. Contact Cincinnati Bell customer service below for inquiries, complaints, or comments.

Cincinnati Bell Headquarters
221 East Fourth Street,
Cincinnati, Ohio 45202, USA

Cincinnati Bell Customer Service
Phone: 1-888-CIN-BELL (general)
Phone: 1-513-565-2210 (general)
Phone: 1-513-565-9890 (technical support)
Email: [email protected]

About Cincinnati Bell
Cincinnati Bell began operating in 1873 as The City and Suburban Telegraph Company. The telecommunications company provides voice, data, Internet, and TV entertainment services to individuals located in and around Ohio, Kentucky, and Indiana. In 2014, the company expanded the fiber network to cover more than 6,600 route miles. The three main segments of the company are Wireline, IT Services and Hardware and Wireless.

Products and services in the fixed telephony segment include data transport, high speed Internet, entertainment, local voice, long distance, VoIP and others.
services. Local voice service includes digital trunking, switched access, information services, and other value-added services such as caller ID voicemail, call waiting, and callback. In terms of entertainment, the company has launched Fioptics, in addition to Fioptics TV Everywhere and the Fioptics live TV streaming app, to allow access to more than 400 channels, including music, movie and sports channels, in addition to more than 120 HD channels.

With Fioptics, subscribers can enjoy high-speed Internet of up to 1 Gbps or high-quality images on television. The fiber optic connection transmits data at lightning speed. Fioptics TV comes with packages like Basic, Preferred, Elite, and Max. As for add-ons, look out for Crystal Clear HD, Whole Home DVR, On Demand, Music Choice, and Fiotics Sports. As for Internet Fioptics, there are plans from 5 Mbps to 1 Gbps. Each of the plans comes with a variant in features and price. With such incredible speed, one can download and upload in a jiff, stream without buffering, and do so much more. Browse the website to check if the service is available in your location.

And there are home phone packages that come with unlimited local calls, long distance calls, and more. Cincinnati Bell also offers home security and energy solutions. Visit the nearest store for more details. If you want to view your invoice or access your account online, click here. You can also pay your bills with credit and debit cards. For more details, visit the website or speak with a Cincinnati Bell customer service representative.