Contact Aetna: Customer Service, Phone for Aetna Health Insurance

Contact Aetna: Find details of Aetna health insurance company customer service below, including phone number and address. You can contact the following contacts for inquiries about Aetna insurance products / services, drug services, pharmacy locations, online payments, or other questions. In addition to contact details, the page also provides information and links about Aetna services.

Aetna Head Office
151 Farmington Avenue
Hartford, CT 06156
Phone: 1-800-87-AETNA

Aetna Customer Service
Phone: 1-800-US-AETNA
Phone: 1-860-273-0123 (Connecticut residents)

Other contacts

> Aetna International
Phone: +1 800 231 7729

> Health professionals
Phone: 1-888-MD Aetna (632-3862)

> Medicare / Retiree Products
Phone: 1-800-529-5586 (individual)
Phone: 1-800-307-4830 (employers)

> Pharmacy
Phone: 1-800-AETNA-RX (1-800-238-6279)

> Aetna Vital Savings
Phone: 1-877-MYVITAL (1-877-698-4825)

> Vision One
Phone: 1-800-793-8616

Find doctor / hospital
Click here to locate a doctor or hospital closest to your address. Searches can be done by zip code, city or country. Also, the search results can be refined by giving a provider category. Options include urgent care centers, walk-in clinics, medical providers, dental providers, behavioral health, hospitals, dialysis, labs, pharmacy, and vision.

Aetna Member Login
Click here to access the Aetna members area. Registered members can log in to find the cost of tests and doctor visits, look up the status of a claim, find a doctor, check account balances, make payments online, and much more. Note that Aetna premiums can be paid online by credit or debit card, or by phone.

About Aetna

Aetna was founded as Aetna Life Insurance Company in 1853. Aetna, one of the leading providers of health care, dental and pharmacy insurance in the US, had revenues of $ 34.018 billion in 2010. With Headquartered in Hartford, Connecticut, the company employs more than 33,000 people. Currently, Aetna has more than 18 million medical members and 13 million dental members. In addition, it serves about 9 million pharmacy members.

Aetna subsidiaries include ActiveHealth Management, Aetna Student Health, Schaller Anderson, Strategic Resource Company, Aetna Capital Management, Cofinity, and Medicity.

A Fortune 100 company, Aetna has more than 1 million healthcare professionals and more than 567,000 primary care physicians and specialists. With a network of more than 5,400 hospitals, the company provides benefits through employers in all 50 states in the US Aetna’s clients include employers, individuals, college students, part-time and government employees. Aetna has been named to Fortune magazine’s list of Most Admired Companies in Healthcare – Insurance and Managed Care for 2011.

Aetna health insurance plans and services include medical, dental, vision, Medicare, disability, pharmacy, life, student, behavioral health and health spending funds. Aetna also offers discount programs that provide access to discounted prices. Services include Aetna BookSM Discount Program, Aetna Fitness SM Discount Program, Health Assessment, Aetna Weight ManagementSM Discount Program, Aetna Wellness Coaching, Informed Health Line, Vital Savings by Aetna , Zagat discounts and more.