How to contact HabitatetJardin customer service number?

Habitat and Garden is a merchant site specializing in the sale of garden furniture, swimming pool, pet store, home, fitness and DIY items. This brand belongs to the Gecodis purchasing center, created in Toulouse in 1998. Today, Habitat and Garden, there are more than 10,000 references classified by category and for sale on the website using secure payment methods.

How to contact

To contact, you can phone, send an email, write, go through social networks (see all the contact details below) or go directly to the brand’s website at the following address:

There, you will find some 10,000 references and articles for the garden, the habitat, the swimming pool, the animal store, etc … Still on the site, you will be able to benefit from flash sales and, often, a bonus of 10 euros of discount as a welcome offer if you create an account and place a first order. At the bottom of the page, you will find an FAQ (Frequently Asked Questions) at this address:

How to buy and pay on

Purchases on are made as on all merchant sites via the website. You will find the general conditions of sale on this page:

To pay for his order, the consumer has, at his option, all the payment methods available when validating the order form, namely: bank card, Aurora card, letter mandate or cash mandate. The site also offers the possibility of paying in 3 or 4 installments from 100 euros of purchase up to 6,000 euros with Oney Bank.

For any information on this payment method, you can contact Oney Bank by phone at 3670 (service 0.15 € / min + call price) or at 0825 28 29 30 (service 0.15 € / min + call price). Oney advisers will answer you from Monday to Friday from 8 a.m. to 8 p.m. and Saturday from 8:30 a.m. to 8 p.m.

Right of withdrawal on

In accordance with the provisions of article L.121-16 of the Consumer Code, the customer has 14 clear days from delivery to return the product ordered for exchange or refund. The customer must clearly notify his request in writing (email or letter). Model: Withdrawal of a distance purchase here

The customer must return the product (s) without undue delay and in any event, no later than fourteen days following the date of communication of his decision to withdraw. The return is the responsibility of the customer and the customer will be responsible for choosing the carrier. The returned product must imperatively be in its original, marketable packaging, accompanied by all possible accessories, instructions for use and documentation. Any product or package, incomplete or damaged by the customer following handling other than those necessary to establish its nature, characteristics and proper functioning will not be refunded.

What phone number to call

For any information on the products sold on the site, and any other question on the site, you can call 0 826 100 015. Please note, this number is surcharged (service 0.15 € / min + call price). This number is available Monday to Thursday from 9 a.m. to 6 p.m. and Friday from 9 a.m. to 5 p.m. also provides you with a fax number: 01 47 70 29 71.

How to reach by email?

You can reach habitatetjardin by email either:

– directly via the site, click on “Contact” then “Product information.” You will then be sent to a form where, after having indicated your contact details and a valid email address, you can leave a message with your questions.

– by writing to the following address:

What address should I write to

If you wish to write to, the postal address of the brand’s head office in France is:

Habitat and Garden
32 Rue de Paradis
75010 Paris

For any questions, or even complaints, you are strongly advised to indicate your contact details. Likewise, sending your letter by registered post with acknowledgment of receipt guarantees that it will reach the correct recipient.

How to reach customer service?

To reach after-sales service, the number is the same as for product information, i.e. 0 826 100 015. Please note, this number is surcharged (service 0.15 € / min + call price). This number is available Monday to Thursday from 9 a.m. to 6 p.m. and Friday from 9 a.m. to 5 p.m.

How to file a complaint with

You have a problem with the quality of a product, the payment, the receipt of a package, you must contact Gecodis customer service. If you are unable to find a solution and the problem remains, in accordance with Article L. 612-1 of the Consumer Code, you can use the MEDICYS mediation service free of charge to which Gecodis reports electronically: www.medicys .fr, or by post: MEDICYS – 73, Boulevard de Clichy 75009 Paris. on social networks

You can follow the news of or get in touch with the brand via social networks

Contact Facebook
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The main brands of garden and outdoor furniture

If is one of the leading brands for the home and the outdoors, it has many competitors in this market such as the brands Gifi, Ikea, Alinéa, La Foir’Fouille, Jardiland, Maisons du Monde, Hespéride, Truffaut , Of the House,

Grosfillex… in a slightly more upscale sector, we also find Tectona, Sifas and Roche Bobois.

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