The Cora hypermarket chain, created as a franchise chain of Carrefour before forming a full-fledged group in 2002, includes around sixty stores in France and in the Benelux. Faced with increasing attendance, Cora stores have implemented their banking solution, like most supermarkets (Carrefour, Leclerc, etc.): the Cora card. E partnership with Banque Révillon, the Cora card is both a charge card, a credit card, and a loyalty card in Cora stores. Here’s how to terminate it if you no longer want to use it.
- 1 What are the conditions for terminating the Cora Card?
- 2 What is the procedure for canceling the Cora card?
- 3 Cancel the Cora card of Banque Révillon: special cases
- 4 Who should I send the Cora card termination letter to?
- 5 How do I contact Cora in the event of a problem with the termination of the Cora card?
What are the conditions for terminating the Cora Card?
The Cora card works with a fixed-term and tacit renewal contract, but you won’t have to wait until the end of the deadline to cancel it! As with any credit card, thea Cora card can be canceled at any time, without needing to justify yourself.
What is the procedure for canceling the Cora card?
To cancel the Cora card of Banque Revillon, you must send a letter of cancellation to the Révillon bank (card manager), by registered mail with acknowledgment of receipt.
In this termination letter, be sure to include the following information:
- Last name and first name
- Address and postal code
- Cora / Banque Révillon account number
- Cora card number
- Client number
Thus, you will have a complete file and your request can be taken care of and processed more quickly, without having to multiply the round trips.
In this letter, you must also agree to destroy the card (specifying the means of destruction chosen) so that the termination can take place, and sign the letter to certify your good faith.
It goes without saying that as part of the termination of your Cora card, you will therefore have to destroy the card. If you do not wish to do so, you can also attach it to your cancellation letter to send it back to Banque Révillon.
Cancel the Cora card of Banque Révillon: special cases
We have explained to you that the Cora card can be used as a payment and loyalty card, but also as a credit card. If you want to terminate it as a credit card, then you will have to prepay the debt that remains on your account. As long as you have not repaid this debt, the Cora card cannot be canceled..Rest assured, early repayment of debt does not incur costs. You can pay it by sending a check to Banque Révillon, which you will include in the cancellation letter.
Who should I send the Cora card termination letter to?
This is a question we can ask ourselves: Should I send my cancellation request to Cora or to Banque Révillon?
To cancel your Cora card, you must send the cancellation request to the financial institution, namely the Révillon bank.. His postal coordinates are as follows:
37, Rue de la Victoire
How do I contact Cora in the event of a problem with the termination of the Cora card?
But you can also contact Cora, either before sending your request or afterwards, for any questions about the termination. For this, you have several options:
- In line, on the Cora website: cora.fr, in your customer area.
Log in to your customer area with your username and password. Your identifier is the number appearing on your monthly statements, which contains between 8 and 10 digits; and your password is a 6-digit secret code.
- By mail, by contacting Cora customer service at this address:
CORA Domaine Beaubourg, rue du Chenil, 77435 Marne la Vallée;
or the Cora consumer service at this address:
Consumer service Revillon bank 95908 Cergy-Pontoise cedex 9.
- By telephone : the number to contact for a complaint is 09 69 32 20 26 ; and for any other request, on 01 64 62 65 00.
To reach an advisor directly, call 0 820 207 507 (price of the call + 9 cents per minute), reachable between 8:30 a.m. and 7 p.m. on weekdays and from 9 a.m. to 1 p.m. and 2 p.m. to 4 p.m. on Saturdays.