How to request a replacement Chase Bank debit card?

You lost your beloved Chase Bank debit card, you are not alone, it can happen to anyone. It is normal for this to cause panic and concern, but today we are here to help you. Here’s what you need to know to report a lost Chase card and request a replacement.

How to request a replacement Chase Bank debit card?

How to replace Chase debit card?

There are three ways to replace the Chase Bank debit card:

Fortunately, they are all very simple to do and do not require a visit to the branch. In other words, you won’t even have to make an appointment at Chase Bank.

How to request a replacement Chase Bank debit card online

If you want request a replacement Chase debit card online easily, quickly and without having to get up from the sofa; follow these simple steps:

  1. Sign in to online banking with your Chase username and online password.
  2. Select the type of bank account associated with your card and press the menu “Things you can do” (things you can do online).
  3. When the dropdown menu opens, look for the option “Replace a lost or damaged card” (replaces a lost or damaged card).
  4. Select the debit card you want to replace and enter reason for replacement: damage, theft, loss, etc.
  5. Review the form with your data and, if you agree with the operation, send the request by pressing the “Send” button.

How to request a replacement Chase Bank debit card through the mobile app

If you prefer use Chase Mobile for iOS or Android instead of online banking, Will you be able to do it! For it:

  1. Open Chase Mobile on your smartphone and sign in with your credentials.
  2. Once in your profile, enter the current account linked to the card you want to replace.
  3. Scroll down and open the option “Account Services” (bank account services).
  4. Press “Replace a lost or damaged card”, select the debit card to replace, and press the “Next” button.
  5. indicates why do you need a new card. The options are the same as in the previous case.
  6. Check the form and, if everything is ok, press the “Request card” button (request a card).

How to request a replacement Chase Bank debit card over the phone

You can too call the Chase Bank phone number in Spanish to order your new debit card. The telephone service is available 24 hours a day, 7 days a week; so you don’t have to worry about the time.

  1. Mark 1-800-432-3117 for english or 1-855-280-4198 for spanish.
  2. Follow the system instructions and choose the option “Request a replacement card”.
  3. Indicate the reason for debit card replacement: damage, theft, loss, etc..
  4. Confirm your identity (You may be asked for your Chase account number, full name, and date of birth) and provide your mailing address.

Can I request a replacement Chase Bank debit card in person?

Yes, but it is not a popular option today. You can go to the nearest Chase Bank branch at the most convenient time for you and start the entire procedure in person. Sometimes you might get your new card right away.

I lost my Chase debit card, what do I do?

First of all, you should know that if the reason for replacing the Chase debit card is due to theft or loss, you need to block the debit card from the app or online banking. To do this, log in to the platform, select the lost or stolen debit card and change the button from “On” to “Off” for domestic transactions and foreign transactions. After completing this procedure, you will be able to request a replacement card.

How long will it take for my Chase debit card to arrive?

After you complete the online or phone application process, Chase Bank will send you a replacement debit card by mail. According to the bank’s website, it should arrive at your home in 3-5 business days.

How to activate the Chase debit card?

The easiest way to activate your Chase credit card or any of their debit cards is by calling the phone number on the back of the card. Then follow these simple steps:

  1. Check the option of “activate card” that gives you the telephone attention system.
  2. Select the type of card to activate: debit and credit cards.
  3. Enter the debit card number and his expiration date in MMAA format.
  4. Enter the cvv security code of the card, which also appears behind the plastic.

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