How to use an American Express gift card for online purchases

In the past, to use an American Express Gift Card online, you had to go through a registration process to add the billing address to the card. It’s not like that. Keep reading, we will explain how to use an American Express gift card for online purchases.

American Express Gift Cards are prepaid cards and can be used to make purchases online and in stores, almost immediately after being acquired.

Keep reading: The best prepaid cards [2020]

How to use an American Express gift card for online purchases

How to use an American Express gift card for online purchases

The process to buy a product with the American Express gift card it is exactly the same as if you were using your personal debit card.

Enter your name, billing and shipping addresses (use shipping address for both), gift card number (15-digit number on the front), card expiration date, and security code 4-digit number (located on the front of the card).

Just like when you use your personal debit card, your purchase will not be approved if there are not enough funds. Therefore, you must make sure that your purchase is for an amount equal to or less than the available balance on the gift card, unless the store where you are buying gives you the option to divide the amount to be paid between several cards.

Tips to keep in mind when using your American Express gift card

The following are important tips to keep in mind when making purchases with your American Express Gift Card whether online or in stores:

Keep reading: How to activate a Visa and Mastercard gift card

1. Check your balance

You can check your AMEX Gift Card balance at any time by going to AmexGiftCard.com/Balance and entering the card number and the security code found on the front of the card. You can also make the query through the Amex Customer Service, by calling the number on the back of the card. You can also try calling 1-888-846-4308.

2. Remember your balance when you make purchases

Just like when you use your personal debit card, your purchase will not be approved if there are insufficient funds on your Gift Card. Therefore, you should make sure that your purchase is for an amount equal to or less than the available balance on your gift card, unless the online merchant allows charges to be split between multiple payment cards. In some stores you can do it without problem.

3. Keep an eye on pending transactions

When checking your American Express gift card balance, you should keep an eye out for pending transactions. Please note that your gift card balance may show a higher balance, because some online merchants do not charge the card immediately, but when the merchandise is shipped.

Keep reading: How to check the balance of the Best Buy Gift Card

4. When you use the gift card at a gas station, keep in mind the balance

If you use your American Express Gift Card to purchase gas at a self-service station, the station may attempt to obtain an authorization for more than the gift card balance to ensure that the full amount is paid. Therefore, when you use the American Express Gift Card to buy gasoline, it is better to make the payment in advance, inside the gas station with a cashier.

5. Know the restrictions of the American Express Gift Card:

Your gift card cannot be used for certain transactions such as:

  • ATM withdrawals
  • Recurring bill payments (utility bills or subscriptions)
  • Reservations and deposits (hotel or car rental reservations)

Finally, it is important that you know that you cannot “refund” or void the purchases you make with your gift card. This means that any cancellation and return has to be done by the merchant.

6. Write down the card number

Write down the AMEX gift card number and security code and keep it in a safe place so that, In the event of loss or theft, you can immediately call American Express customer service to request a replacement. The customer service number is listed on the information sheet that came with your card. You can also try calling 1-888-846-4308. Please note that funds on the card that have been used prior to contacting American Express will not be refunded.

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