Humana medical plan: Customer service phone

Humana is a health insurance company with one goal in mind: provide timely primary care to prevent the development of chronic and degenerative diseases. To do this, it has various health plans, in addition to a set of educational resources for patients, insurance brokers and medical personnel.

His high standards of care have made him one of the best insurance in Puerto Rico. If you have a Humana plan or want to quote one, call directly at customer service phone.

Keep reading: Cricket customer service number in Spanish

About Humana health insurance and medical plans

Human has a diverse catalog of health plans that includes options to take care of your smile, your eyesight or your body and mind in general.

  • dental plans. Dental plans are ideal for self-employed workers who do not have dental coverage through their employer’s insurance.
  • vision plans. The vision plans are perfect for the patient to undergo exams, tests, laboratory, examinations, evaluations, consultations, among others. It will also be used to buy frames and have crystals and contact lenses made.
  • medical plans. Humana has an active partnership with eHealth. With your help as an associate, they sell medical plans with different coverages and prices.
  • Pharmaceutical plans. Humana members will be able to access free or low-cost prescription drugs depending on their health coverage. Pharmacies that are part of Humana’s network also offer discounts, home delivery, and specialty formulas.

If you have a Humana medical plan in Puerto Rico, we recommend that you create your MyHumana account as soon as possible.yes Through this platform, you can review your coverage, see what benefits you get according to the plan, find a specific specialist, search for affiliated hospitals, track your claims, etc.

Humana’s virtual platform also has valuable educational resources for maintaining personal health and wellness. Through your account, you can enjoy webinars, online conferences and virtual resources that will help you learn how to take care of your body and prevent major diseases.

You can connect as you want, from your desktop to mobile.

What do Humana medical plans generally include?

Human is guided by regulations in force regarding health insurance in Puerto Rico. That is why their plans usually include the following health services:

  • outpatient services
  • rehabilitation services
  • Laboratory and imaging
  • urgent medical care
  • Pediatric medical services
  • Mental health consultations
  • emergency hospitalization
  • preventive health services
  • Surgical medical procedures
  • Dental and vision medical services
  • Substance abuse treatment
  • Monitoring of chronic and degenerative diseases

Humana Medical Plan: Customer Service Phone

If you are a member or would like to access the Humana medical plan, You can contact the company through the following contact numbers. Remember to call the phone number that is related to your query. Otherwise, you will have to start over and it will take much longer to complete the task.

Humana medical plan: Customer service phone
Matter Telephone Schedule
Questions and concerns about Humana Gold Plus Integrated 1-800-787-3311 (TTY: 711) From Monday to Friday, from 8:00 a.m. to 8:00 p.m.
Questions and concerns about employer insurance 1-800-448-6262 From Monday to Friday, from 8:00 a.m. to 9:00 p.m.
Questions and doubts about the Humana dental plan 1-877-877-1051 From Monday to Friday, from 8:00 a.m. to 8:00 p.m.
Questions and doubts about the vision plan 1-877-877-1051 From Monday to Friday, from 8:00 a.m. to 8:00 p.m.
Questions and concerns about Medicare 1-800-457-4708 (TTY: 711) From Monday to Friday, from 8:00 a.m. to 8:00 p.m.
Questions and concerns about Florida Medicaid 1-800-477-6931 (TTY: 711) From Monday to Friday, from 8:00 a.m. to 8:00 p.m.
Questions and concerns about Kentucky Medicaid 1-800-444-9137 (TTY: 711) From Monday to Friday, from 7:00 a.m. to 7:00 p.m.

To request your Humana medical plan, call customer service at 787-7098-6910. This is the phone number reserved for new customers.

What other customer service does Humana offer?

While Humana’s phone customer service is great, you will be able to find help through other avenues, most of them online. We leave you here a summary so you can review it with a magnifying glass:

  • Human Chat. Through Humana chat, you can find plan information, live support, and answers to common questions. In order to access the chat, you will need to log in with your Humana username and password.
  • by postal mail. If you need to send printed information to the company, write to Humana mail: Humana Inc. 500 W. Main St. Louisville, KY. 40202.
  • support community. Humana has access to a zone where the community can exchange information, opinions and responses. They also have the option to share PDFs and videos with relevant health information. You can access this service by clicking here.
  • Social media help. Humana often answers questions from users via Twitter. The only bad thing about this service is that it is only available during limited hours: from 7:00 am to 7:00 pm
  • Member Resources. Humana works comprehensively with online tools, one of which is the member area with a list of helpful links. These links contain information on the rights of members, forms, tips for using your health insurance quickly and easily, how to make a claim, etc.
  • wellness library. The Wellness Library contains articles, videos, and invitations to webinars, seminars, and conferences on physical and mental health.

Keep reading: