MassHealth Customer Service Numbers | Address, Official Site

MassHealth stands out for free health insurance for all of its residents. So most people are willing to know the contact details. We are here to reduce your burden by listing all MassHealth phone numbers. You can also see the MassHealth customer service email, mailing address below.

MassHealth Customer Service

MassHealth is the name of the Massachusetts Children’s Health Insurance and Medicaid Program (CHIP). Members can get doctor visits, hospital stays, prescription drugs, and many other important services. The Commonwealth of Massachusetts passed a health care reform law in 2006 with the goal of providing health insurance to nearly all of its residents.

MassHealth Customer Service
MassHealth Customer Service

MassHealth Customer Service Numbers

The phone numbers for the MassHealth customer service center are listed below. Check the MassHealth customer service contact numbers and talk to their representatives about the problem. You can also find the solution to your questions with the MassHealth Customer Service Number.

MassHealth phone numbers

MassHealth Member Customer Service Center Number (800) 841-2900
Health Connector Customer Service Call Center (877) -MA-REGISTER (877) 623-6765)
MassHealth dental helpline number (800) 207-5019
MassHealth Enrollment Centers Phone Number (800) 841-2900
Medicare contact number 1-800-MEDICARE (800) 633-4227

Mass Health Health Plan Contacts

Allways Health Partners
  • Mycare Family HelpLine Phone Number: 800-462-5449 / TTY: 711
  • Customer Service: (800) 462-5449
  • Behavioral Health (844) 451-351
Health New England
  • Members: (800) 786-9999 (TTY: (800) 439-2370)
  • Behavioral Health: (800) 495-0086 (TTY: (877) 509-6981)
  • Healthy Partnership Contact Number: 866-414-5533
  • Partners HealthCare Employee Customer Service: 800-432-9449
  • City of Boston and GIC Member Customer Service: 866-567-9175
  • MassHealth Member Phone Number: 800-462-5449
  • Broker & Account Services Team: 866-643-8392
  • Provider Service: 855-444-4647
  • Advertising Partner Inquiries: 978-499-7871
  • Media Inquiries: 781-854-2997
  • Contact the Compliance Hotline: 1-844-556-2925
Boston Medical Center HealthNet Plan
  • Member Services: 888-566-0010 (English and other languages)
  • Boston Medical Center: 888-566-0012 (Spanish)
  • Nurse Advice Line (24/7): 800-973-6273
  • Mental Health / Substance Abuse Line (24/7): 888-217-3501
  • Vision Services Plan (VSP): 800-877-7195 (or) 711 (TTY)
  • MassHealth Customer Service: 800-841-2900
  • TTY: 800-497-4648
  • ConnectorCare Member Services: 855-833-8120 (or) 711 (TTY)
  • Nurse Advice Line (24 hours a day, 7 days a week): 866-763-4695
  • Mental Health / Substance Abuse Line (24/7): 877-957-5600
  • Vision Services Plan (VSP): 800-877-7195
  • Massachusetts Health Connector Customer Service: 877-MA-ENROLL / 877-623-7773 (TTY)
  • MassHealth Customer Service Phone Number: 888-411-4959
  • Members: (888) 566-0010 (TTY: (800) 421-1220)
  • Behavioral Health: (888) 217-3501 (TTY: (888) 727-9441)
  • Community Care Cooperative: 1-866-676-9226 (TTY: 711)
  • Members: (866) 676-9226 TTY: 711
  • Behavioral Health: (800) 495-0086
Fall on
  • Berkshire Fallon Health Collaborative: 1-855-203-4660
  • Number of providers: 1-866-275-3247
  • Members: (855) 203-4660 (TTY: 711)
  • Behavioral Health: (888) 877-7184
  • Fallon 365 Care Toll Free: 1-855-508-3390
  • Providers call: 1-866-275-3247
  • Members: (855) 508-3390 (TTY: 711)
  • Behavioral Health: (888) 877-7182
  • Wellforce Care Plan: 1-855-508-4715
  • Providers call: 1-866-275-3247
  • Members: (855) 508-4715 (TTY: 711)
  • Behavioral Health: (888) 877-7183
  • Partners HealthCare Choice: 1-800-231-2722
  • MassHealth Customer Service: 1-800-841-2900
  • For TTY users: 1-800-497-4648
  • Partners HealthCare Choice Number: 1-866-455-1344
  • Fax: 617-526-1980
  • Toll Free Number: 1-855-781-9898
  • Members: (800) 231-2722
  • Behavioral Health: (800) 495-0086
  • Tufts Health Plans Main Phone Number: 617.972.9400
  • Members: (888) 257-1985 (TTY: 711)
  • Behavioral Health: (888) 257-1985 (TTY: 711)
  • Primary Care Physician Plan: (800) 841-2900
  • TTY: (800) 497-4648
  • Fax: (617) 988-8974
  • TTY Members: (800) 497-4648)
  • Behavioral Health: (800) 495-0086 (TTY: (877) 509-6981)

MassHealth contact numbers

  • Massachusetts Health Connector: (877) -MA-ENROLL (877) 623-6765)
  • Health Connector Customer Service Call Center: (877) 623-7773
  • Ombudsman for special accommodations for the disabled: (617) 847-3468
  • TTY mobile number: (617) 847-3788
  • Prior Authorization Unit: (800) 862-8341
  • MassHealth Dental TTY contact phone number: (800) 466-7566
  • Accident trauma and estate recovery units: (800) 754-1864
  • MassHealth Contact Number: (508) 856-6381
  • Children’s Health Safety Plan: (800) 841-2900
  • TTY: (800) 497-4648
  • Family Assistance Unit No: (888) 291-4464
  • Board of Hearings Number: (617) 847-1200
  • MassHealth Board of Hearings Phone Number: (800) 655-0338
  • Fax: (617) 847-1204
  • Medicare TTY number: (877) -486-2048

MassHealth Hours of Operation

  • MassHealth Member Customer Service Center – Customers can call the Customer Care Center Monday through Friday between 8 a.m. M. And 5 p.m. M.
  • Massachusetts Health Connector – If you want to contact the Massachusetts Health Connector, please call between 8 am and 6 pm on weekdays.

Corporate management

Clients can write their complaints / problems in the form of a letter and send it to the postal address.

133 Portland Street
Boston, MA 02114

Social networks

You can find the MassHealth organization on various social media sites. Customers can follow them on social media like facebook, twitter, youtube, etc. until the complaint about their services.

  • Facebook: www.facebook.com/massgov
  • Instagram: www.instagram.com/massgov/
  • Twitter: twitter.com/massgov
  • Youtube: www.youtube.com/user/massgov
  • LinkedIn: www.linkedin.com/company/commonwealth-of-massachusetts

Official site

Customers can find out about personal income tax, SNAP benefits, and unemployment benefits on the official MassHealth website. You can apply for MassHealth, unemployment benefits, ANAP benefits through the MassHealth website: www.mass.gov .

Frequent questions

How do I contact MassHealth?

MassHealth Customer Service can be called at 800-841-2900 (TTY: 800-497-4648).

How do members fax MassHealth Customer Service?

Members can fax MassHealth customer service at 857-323-8300.

When does MassHealth Customer Care close?

The closing time for MassHealth customer service is 5 pm Monday through Friday.

Last words

We hope the MassHealth Partners customer service contact number provided above will be helpful to customers. Stay tuned to our website CustomerNumber.com for more details.