As of December 2019, BB&T has changed its name to Truist Financial Corporation.
The financial institution BB&T (Truist), headquartered in Winston-Salem, North Carolina, currently has more than 1,700 branches spread over 15 US states. If you have contracted any of their services or plan to do so, it is very likely that you need to know the BB&T Bank hours.
This company was founded in 1872 under the name of Branch and Hadley and from 1913 it was renamed Branch Banking and Trust Company (BB&T). In the following years, it continued its growth through several bank acquisitions and mergers that have allowed it to currently have one of the largest financial services portfolios in the United States.
As indicated by the specialized firm Greenwich Associates, this bank is especially interesting for small and medium-sized companies.
Truist has the largest presence in the southern states, where it has more than 1,500 branches. On the other hand, it offers its customers a network of more than 2,400 ATMs, through which you can access your money using a BB&T debit card.
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BB&T Bank Hours
The working hours of BB&T Bank and Truist are similar to those of the rest of the banking institutions in the country. BB&T Bank agencies work Monday through Friday from 9 am to 5 pm (some work until 6 pm). As for Saturdays, only some agencies work from 9 am to 1 pm, while on Sundays all agencies remain closed.
Working hours on holidays
Like most banks operating within the United States, BB&T is closed on the same days as the Federal Reserve.
Below we present a table in which you can consult the holidays.
| BB&T Bank Hours: BB&T Closed for Holidays | |
| New Year’s Day | Wednesday, January 1 |
| Martin Luther King Jr Day | Monday January 20 |
| President’s day | Monday February 17 |
| Memorial Day | Monday May 25 |
| Independence Day | Saturday July 4 |
| Working day | Monday September 7 |
| Day of race | Monday October 12 |
| Veterans Day | Wednesday, November 11 |
| Thanksgiving Day | Thursday, November 26 |
| Christmas day | Friday December 25 |
BB&T Hours: Banking after business hours
In case you need to do some banking management outside the working hours of the banking agencies, BB&T offers you several options. In addition to having a wide network of ATMs, as indicated above, you have the option of carrying out your banking operations through the bank’s website and the mobile application. These two options allow you to:
- Make transfers between accounts
- Consult and review the transactions carried out
- Have access to bank and tax statements
- Freeze your debit card
- Schedule recurring payments
BB&T Bank: Telephone service
Further, BB&T Bank offers telephone attention for its clients through the following telephone numbers:
- 24-hour telephone number for general information and debit cards: 800-BANK-BBT; 800-226-5228
- Service number for issues related to your credit card: 800-476-4228
- For hearing-impaired customers (requires TDD-compatible equipment): 888-833-4228
Finally, in case you have any complaint you can write an email to the following address: CEOLine@BBandT.com
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