USAA customer support phone numbers | Email, Hours

Military members can get auto, life, and home insurance, as well as banking and investment services online through USAA. Members can raise issues with USAA services by contacting USAA customer service numbers. People can report their loan problems, retirement plans through USAA customer service office address, email id. A few different ways to contact the USAA customer service team with their website, social network.

USAA Customer Service
USAA Customer Service

United Services Automobile Association (USAA) is a Fortune 500 company that offers a wide range of insurance, from auto insurance, family homeowners insurance, life insurance, and renters insurance. They also offer banking, investment, retirement products, and other services. USSA offers services only to military officers and their families.

It was founded in 1922 when a group of 25 servicemen in San Antonio decided to insure each other’s vehicles. Over time, USAA has grown enormously by offering insurance and banking services to past and present armed officers and their families. Its headquarters are in San Antonio, Texas, United States. USAA has its offices in Frankfurt, Germany and London, UK.

USAA support

United Services Automobile Association is dedicated to banking, insurance and financial services. The company was founded in 1922 in San Antonio, Texas. USAA is a group of diversified Fortune 500 financial services companies, including the Texas Department of Insurance and its subsidiaries that provide investment, insurance, and banking services to United States military families. The company is the largest corporation in the United States by total revenue.

USAA is a pioneer in the concept of direct marketing. These services are provided to clients around the world from 4 financial services. USAA’s main products are Insurance, Banking, Investments, Retirement, Financial Planning, Brokerage. United Services Automobile Association offers a variety of personal property and casualty (P&C) insurance.

USAA Customer Service Numbers

United Services Automobile Association can obtain a home loan, health insurance, and auto insurance by calling the USAA contact number. Talk to USAA auto insurance customer service professionals to resolve issues. Individuals can claim their payments through the USAA customer service phone number.

USAA Primary Telephone Number

USAA Customer Service Number
Main phone number 210-531-USAA (8722), 800-531-USAA (8722)
Implementation assistance Toll Free: 800-531-USAA (8722)
Reverse collection: 210-531-USAA (8722)

Other USAA Phone Numbers

Accessibility services : 800-531-8722

Auto and property insurance:

  • 24/7 Roadside Assistance Phone Number: 800-531-8555
  • USAA Insurance Main Phone Number: 210-531-8722 or 800-531-8722
  • Fax number: 800-531-8877
  • Claims Fax Number (USAA Claims Phone Number): 800-531-8669


  • USAA Main Number: 210-531-8722 or 800-531-8722
  • Fax number: 800-531-5717


  • USAA Main Number: 210-531-8722 or 800-531-8722
  • Fax number: 800-292-8177

Life, health and annuities:

  • USAA Main Number: 210-531-8722 or 800-531-8722
  • Loss of a loved one: 800-292-8294

USAA Mortgage Customer Service (Home Loans and Services):

  • New, Prequalified, and Pre-Approved Home Loans: 800-531-0341
  • Pending Loans: 800-531-8781
  • Update mortgage clause: 210-531-8722 or 800-531-8722
  • USAA Mortgage with Nationstar Service: 855-430-8489

USAA Customer Service Hours

USAA hours of operation for different services are as follows:

Banking services : 800-IRA-USAA (or 800-472-8722). Customers are supposed to call USAA’s bank number Monday through Friday, between 7 am and 9 pm CT. Hours of operation on Saturday are 8:30 am to 1:00 pm Central Time.

Mortgage services: 800-258-4060, individuals should contact USAA Mortgage between 7 am and 10 pm, Monday through Friday. USAA’s hours of attendance on Saturdays and Sundays are from 8:00 am to 7:30 pm, CT. Regarding outstanding loans, you must call from 8 a.m. to 5 p.m. Monday through Friday.

Investments : Details of USAA auto insurance customer service hours are here. Individuals can call the USAA finance team Monday through Friday from 7:30 am to 8 pm CT, Saturday from 8 am to 5 pm Central Time.

Health insurance : USAA health insurance hours are Monday through Friday, 7:30 am to 10 pm Central Time. USAA’s opening and closing hours on Saturday are 8:00 am to 5:00 pm, CT. The Loss of a Loved One number: 800-292-8294 is available to call between 7:30 am and 6 pm (Monday through Friday).

Shopping services : 800-769-7673, USAA Customer services are available 24 hours a day, 7 days a week.

USAA Customer Service Corporate Office Address

People who use USAA health insurance or banking services can report their problems through the mailing address. People are encouraged to write their complaints, comments about United Services Automobile Association products and send them to the USAA support office address.

USAA main address

9800 Fredericksburg Rd.
San Antonio, TX 78288

You can also use it for the USAA claims mailing address. However, you can easily solve claim problems online. Also, there is no specific USAA auto insurance address provided on the official site. Therefore, you can use the above address (9800 Fredericksburg Rd., San Antonio, TX 78288) for any auto and property related issues.

USAA Insurance Mailing Address

USA A Life Insurance Company of
New York
529 Main St.
HighLand Falls, NY 10928

USAA Bank Mailing Address

For any bank related issue, you can post it to the following USAA bank address.

USAA Federal Savings Bank
10750 McDermott Freeway
San Antonio, TX 78288

Lobby Address:

10750 W I-10
San Antonio, TX 78288

For USAA mailing addresses of other services, see the USAA contact page:

USAA website

Clients are requested to visit the USAA official page: . The USAA organization serves military members and their families. Members can enjoy insurance, banking, investment and retirement services. New people can join USAA by visiting their official site. Members of USAA Military can even get advice and help from the company.

USAA near me

Find the closest USAA using this official store locator. Search using your zip code, city, state or landmark and select the closest USAA to verify their hours along with the address.

USAA Email Support

The organization had not provided any specific USAA Home Insurance email IDs on its page. Individuals should refer to the USAA insurance contact page to reach the representative’s team. On the support page, you can find the mailbox that directs you to . This requires your ID and password. Just log in and submit your complaints to the support team.

USAA Social Media Sites

USAA social media pages are provided here. Customers should follow the United Services Automobile Association social media sites. On USAA’s social media sites, you can see the best insurance policies, credit and debit cards along with discounts and purchases. People can solve their USAA Banking difficulties by leaving a message on social media.

USAA Customer Reviews

USAA has both positive and negative effects on its users. One of the clients was happy with their services and said: ‘I have been a USAA user for 10 years and I have no complaints against them. I really like their customer service, which is undeniably excellent. ” Among many positive reviews for USAA Insurance, there are also some negative reviews. One customer was very upset and said: ‘This company deserves negative stars. I am a veteran and they have literally wasted my money. It’s totally weird !! ‘.

Frequent questions

What time does USAA customer service open?

USAA customer services are typically available from 8 am Monday through Friday and are closed on weekends.

What time does USAA customer service close?

USAA customer service closes at 5 pm Monday through Friday. Cut-off time may vary for different USAA customer service departments.

How to contact USAA?

You can contact USAA by mail or at the USAA 800 number, 800-531-USAA (8722). You can also visit the nearest store and contact the customer service representative.

What is the USAA phone number?

USAA’s main phone numbers are 210-531-USAA (8722) or 800-531-USAA (8722).

How to send an email to USAA?

You can email USAA on their official website at No specific USAA email address is provided for insurance or other services. So, just visit that page, go to the email section and login with your ID and password and contact them.

Where is USAA headquarters?

USAA headquarters are at 9800 Fredericksburg Rd, San Antonio, TX 78288.

How can I speak to a USAA representative?

You must call USAA’s main phone numbers, 800-531-USAA (8722) and follow the automated system’s instructions to speak to their representatives.

Is USAA customer service 24 hours a day?

No, USAA customer service does not work 24 hours a day, 7 days a week.

How do I contact USAA auto insurance?

You must call the USAA auto insurance number, 800-531-8555 for 24/7 roadside assistance. For claims, you can call 800-531-8669.

When can I call USAA?

You can call USAA during their business hours: 8 am to 5 pm CT, Monday through Friday.


USAA has award-winning customer service. To help customers resolve their inquiries and requests, we have made every effort to include all essential contact information for USAA customer services here. You can also visit USAA’s official website for more details on their customer services.