Like most large banks, Wells Fargo offers its banking, investment and other services online, allowing its customers to comfortably access their accounts and gives them the possibility to carry out different transactionssuch as checking your balance or making transfers.
In this sense, and as a Wells Fargo customer, you will have secure, fast and easy access to your bank account, both from the website and from the smartphone application.
In fact, the success of Wells Fargo’s online banking platform can be seen in numbers: the bank launched its mobile platform in 2007 and within 10 years had more than 14.5 million users took advantage of its mobile services, according to the company’s website.
Keep reading: How to open a Wells Fargo account in 3 steps
- 1 How do I create a Wells Fargo username?
- 2 How do I access my Wells Fargo online account from a computer using my username?
- 3 How do I access my Wells Fargo account from a smartphone or tablet using my username?
- 4 What if I lose my username or password? What can I do to get them back?
- 5 How can I view my Wells Fargo account statements?
- 6 And if you need to contact the bank…
- 7 What are the benefits of online banking?
How do I create a Wells Fargo username?
Setting up your online access to Wells Fargo is easy if you already have a checking or savings account at the bank. Wells Fargo calls the enrollment process “enrollment”, which you can also do by phone by calling 800-956-4442.
Now, if you are in the process of opening a Wells Fargo bank account and plan to do so by going to a branch, you can take advantage and ask them to create your online banking account.
In this sense, the bank will not charge you any fees for using their online banking service, although they can charge you some for certain transactions you make. Consequently, we recommend that you always check the associated rates.
Once you have your user created, you will be able to take advantage of the very useful functions and tools that the bank makes available to its customers, such as the peer-to-peer transfer service Zelle.
However, if you decide to register on the platform on your own, follow the steps below.
Gather the necessary information
To set up your account you will need to have the following personal information handy:
- Social Security number.
- Wells Fargo bank account number(s).
- Loan number, if applicable.
- Debit card number, if applicable.
- Date of birth.
Entering one of your Wells Fargo account numbers or the account number printed on your ATM/debit card gives you access to all of your banking accounts and products. And in case you don’t have this information, enter your date of birth.
Keep reading: How do I find out my Wells Fargo account number?
Set up a username and password
During the enrollment process, you must configure a username and password with which you will access your account. Wells Fargo requires that your username and password be between six and 14 characters long and include at least one letter. Usernames and passwords must have fewer than nine consecutive numbers, and cannot:
- Repeat the same number or letter more than three consecutive times.
- Contain a sequence of more than three letters or numbers.
Complete the access agreement online
Wells Fargo has a online access agreement that explains the bank’s obligations to you, your obligations as a user, your waiver of class action rights, and the limitations of the bank’s liability. We strongly recommend that you read this agreement carefully as it covers online and mobile services available through Wells Fargo Online, Wells Fargo Business Online, Wells Fargo Mobile, and Wells Fargo Advisors.
Validate your email address
As part of the process and security measure, Wells Fargo will send you an email with a six-digit code and a link that will return you to the bank’s website, where you will enter the code for the purpose of validate your email address. You can do the validation during the 21 days after the date you signed up for the service, and if you do not do it during this time you will lose access to the platform and you will have to start the process again.
Keep reading: How to personalize my Wells Fargo card
How do I access my Wells Fargo online account from a computer using my username?
After going through the setup process, logging into your account is a piece of cake. To do this, all you have to do is access the Wells Fargo website, where you will find, on the left side, the login boxes. To access your account, simply write your username and password in the respective spaces. And to make the process easier in the future, click the “Save username” checkbox, but before doing so, be aware if anyone else uses that computer. For example, if it is a shared computer or you are accessing from a public Wi-Fi network, we recommend that you do not check the Save username option.
How do I access my Wells Fargo account from a smartphone or tablet using my username?
Your Wells Fargo login information covers multiple devices, which means you will use the same information when you access from a smartphone or a tablet. You can download the Wells Fargo app on Apple or Android devices, and when you open the app it will ask you to connect.
As in the previous case, simply enter your username and password in their respective boxes. You can use the Wells Fargo mobile app to deposit checks, transfer money, pay bills, and even set alerts. It’s the perfect tool for proactive banking!
Keep reading: How to write a Wells Fargo check
What if I lose my username or password? What can I do to get them back?
In this case, the first step is to click the “Forgot Password/Username” button below the login. You will redirected to a page which will ask you which one you need. If you need a new password, the bank will ask you to enter your username or Social Security number; if you need a new username, it will ask you to enter your password and social security number; and in case you need both, it will ask you for the same thing as in the first case.
How can I view my Wells Fargo account statements?
Wells Fargo makes it easy to go paperless and have your statements available at your fingertips, and all you have to do is sign in and select the account whose information you want to see. Wells Fargo also allows you to download the statement to your device, and from there you can print it for your physical records, at no additional cost.
Keep reading: Wells Fargo customer service number in Spanish
And if you need to contact the bank…
Wells Fargo offers several ways to contact their customer service department. You can call 24 hours a day, 7 days a week at:
- 800-869-3557 if you are in the United States.
- For international calls, go to this website to find your country codes.
If you are hearing impaired or have trouble hearing, call:
You can also use secure messaging to contact customer service. From your account page, click on the menu and then choose “secure messages”.
If you prefer to communicate through social media, you can find Wells Fargo on Twitter at @Ask_WellsFargo.
What are the benefits of online banking?
Without a doubt, online banking has many benefits, but the most important of all is the ability to access your account quickly and from anywhere with an internet connection. Instead of having to visit a branch or mail checks through the postal service, online banking allows you to do business from your computer or other device, set up automatic bill payment, check account balances , and even schedule a transfer from your checking account to your savings account.